Along with reviews identifying that the pricing structure is too good to be true, Morclothes reviews tend to point out that items never seem to arrive. It’s one thing to get a good deal, it’s another proposition entirely to not receive your order.
This is a serious issue for consumers to worry about, and it seems that the team at Morclothes isn’t doing anything to shore up consumer trust in their brand. To top it off, they’re not providing any basic customer service features either.
Too Good to Be True
One of the most common problems uncovered in morclothes reviews is that items ordered never seem to arrive. Getting something for a great deal on the website is one thing; not receiving it is a totally different proposition altogether!
It is also important to note that many users have reported charges and deductions from their credit cards without their knowledge or consent. This is a sign that their credit card information may have been stolen from the company.
Brand-New Items
Another issue uncovered in morclothes reviews is the fact that prices at the site are often too good to be true. This frequently involves offering discounts of 70-80% off brand-new items that are still in high demand, even if they aren’t currently in stock on other websites.
This problem connects to a much larger fault we’ve found with the site. Poor communication, customer service, and attempts to verify a physical location often result in unanticipated outcomes. This is because the team at Morclothes isn’t doing anything to build consumer confidence in their brand.
No One Else on the Other End
In terms of customer service, the Morclothes team has not gotten a lot of love from its patrons. A few notable complaints include the lack of a live person to answer the phone and the inability to get a refund if they are so inclined. As with any online shopping experience, customers have a hard time putting a human face to a virtual e-mail address. While the site does offer a chat feature, it’s not exactly what one would expect from an online retailer in this day and age. It’s not like this is a business with a lot of cash to spare, so the company may need to up its game in order to keep customers coming back.
As with any e-commerce venture, you have to wonder if there are a few things that the Morclothes team is not doing right. In addition to the best known names, Morclothes has a few other major flaws that have to be remedied if they are going to stay in business for the foreseeable future.
No Refunds
When you make a purchase online, you usually get a refund or exchange in the event that you are not satisfied with your product. Almost every website has this policy in place but some websites are not legit and people end up getting their money stolen from them.
Review Pages
Morclothes is one such website that has no refund policy and people are losing their money on it. They have report on review pages that their credit cards have been charged and deducted for purchases they did not receive.
Another problem with Morclothes is that the items they sell never appear to arrive, despite their price being too good to be true. Customers often complain about this because they are not sure if they are paying for the product they ordered or just the money that they received as a discount.
This problem is also relate to the fact that the pricing system on the site is too helpful and can easily be skewed. Studies also note that the items you request never show up and that they are too expensive to be worth the cost.
Poor Customer Service
The customer service at Morclothes is generally terrible. Customers report that they do not receive the items they ordered, or the quality of the products is lower than what was advertised on the website.
Credit Card Information
Some customers have also reported that charges and deductions have been made from their credit cards for items that they never received. This has happened without their consent or knowledge, and most believe that their credit card information may have been compromised.
In addition to poor customer service, Morclothes reviews often mention that the pricing structure on their site is too good to be true. This often involves offering things for sale that are out of stock on other websites or discounts of 70-80% on brand-new items still in demand.
Final Words:
The company address registered for Morclothes is 401, unit 6, building 16, Longhua community, Tiefeng District, Qiqihar, Heilongjiang, China 161002. This appears to be legitimate, but Google Maps is unable to locate the location. Additionally, the company’s WHOIS details do not reveal the owner’s name or address.